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Platform Overview

1 min read

Overview #

After logging in, your dashboard will look like the above. Feel free to explore it! 😆

Sidebar #

Dashboard #

The dashboard shows you an overview of your workspace (team). Click the three buttons at the bottom for linking to our Facebook Community, YouTube Channel and Documentation.

Bots #

Currently, Omni supports 12 types of channels. Facebook, Instagram, Telegram, Slack, WeChat, WhatsApp, SMS, Voice, Google, Line, Viber and Vk. Click one of them, then you can see video guidance about how to set up the channel. Or you might want to check documentation: Setup & Create Bot.

Analytics #

Check analysis data here. You can click the “Last 30 days” dropdown list to adjust the period.

Template Store #

Template store lists all publicly shared templates across the system. All Omni users can publish their templates and install others’ templates here.

Integrations #

Here is where you manage all your integrations including your phone numbers, installed mini-apps, and other third-party services. Check the “Integration” document for detailed guidance accordingly.

Mini-Apps #

Mini-Apps store lists all publicly shared mini-apps across the system. All Omni users can publish their templates and install others’ mini-apps here.

Ecommerce #

Ecommerce section is for managing an e-commerce system for the whole workspace. Your products information can be used across all channels and all chatbots. Also, orders from any channel any chatbot will be listed here.

My Contents #

In “Contents”, you can manage all the templates, mini-apps and email templates that created by you.

Workspace Settings #

Workspace settings allow you to edit workspace profiles, manage all the members in your workspace as well as the channels settings.

Billing #

The “Billing” page is where you manage your subscription. You will see your current subscription status and a usage rate bar here.

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